National Rail Enquiries – 08457 484950

This is easy pickings really, this call was made from the quiet of my home, I've tried this service numerous times from my mobile, outside, in pubs etc, etc. the sort of places you are when you need to find out about train travel! I made this call, knowing that it was not going to work… I knew this, as it has never worked for me. I wonder how many people get success from this service?? It used to be that you could get through to a person – but this seems to no longer be the case.

If you skip this automated service, then you end up holding for ages to get through to a very foreign sounding call centre – really bad phone lines (quality) etc. I don’t know why I’m surprised, it’s in keeping with the actual train service one eventually gets to find out about!