Hello, I'm in the middle of a ruck with those special idiots, BT!

They've made such a fuck-up of my telephone services and broadband - we recently moved and, to be honest, i can't believe the mess they've made of my installation of service.

We've been without a proper service, either phone or broadband for weeks now. They're not logging any calls, not follow-up and no fucking shame in any of their lack of ability to manage customers.

as you can see, i'm a bit pissed off - and am really really losing the will to live with these tossers. I'm currently on the phone to them and am recording their stupidity, rudeness and general lack of any sense of shame.

here's one example.... I called BT Operator Service and told them that my broadband (that they were billing me for) was not working - they put me on hold to a BT BB service dept to solve the problem. I just recieved my 1st BT bill, which they've charged me for line rental (not working) Broadband Rental (intermittent) and £19.40 for connection (through the BT Operator) to 08456 007030 (their useless fuckwit helpline)

I will be back as I'm in the middle of documenting and recording this.

I'm going to wipe their nose in their own shit.

goodbye and sorry for the gutter language.