I OWNED A SPV C500 HUNDRED FOR 2 YEARS UNTILL THE KEY PAD STOPPED WORKING.ORANGE UP GRADED IT FOR £50 WITH A SPV C600 WHICH TAKES OVER FROM THE LAST SPV C500.IT TURNS OUT AFTER OVER 3 WEEKS OF TRYING THIS PHONE DOES NOT DOWNLOAD A WORKING VERSION OF TOM TOM MOBILE AS DID THE C500 EVEN THOUGH ORANGE SAID IT HAD TOM TOM THE SAME AS THE OLD ONE.ORANGE WONT DO ANYTHING ABOUT THIS.SINCE THIS HAS HAPPENED THE SCREEN HAS BROKEN ON THE PHONE WITHOUT BEING KNOCKED OR DAMAGED.ORANGE SAID I MUST OF DAMAGED IT AND WILL ONLY REPLACE THE PHONE IF I TAKE OUT INSURANCE OTHERWISE I HAVE TO PAY FOR A NEW ONE.WELL I WONT BE BLACK MAILED FOR A PHONE THAT I DONT WANT.DONT GO WITH ORANGE IF YOU CAN HELP IT THERE CUSTOMER HELP ARE LYERS.WHEN YOU ARE DUE FOR A FREE UP GRADE LIKE ME IT MAY NOT BE FREE AND ON TOP OF THAT THIS SPV C6000 IS A DOWN GRADE AS NO TOM TOM MOBILE.ORANGE DONT DO PHONES ON CONTRACT THAT ARE COMPATIBLE SO UNLESS YOU ARE IN A CONTRACT WITH THEM DONT LET THEM CHEAT YOU LIKE THERE TRYING TO DO TO ME.WELL THAT CUSTOMER HELP MANAGER HASNT CALLED ME BACK YET.WHILE IAM WAITING I MAY AS WELL TELL YOU ABOUT ANOTHER ONE OF THERE SCAMS.IF THERES A SPICIFIC MAKE OR PHONE YOU WANT AND THEY CANT DO IT FOR FREE OR DONT STOCK IT THEY SEND YOU ANOTHER MAKE.YES THIS HAPPENED TO ME AND 2 OF MY FREINDS.I FEEL SORRY FOR THESE PHONE ADVISERS WHO WORK FOR ORANGE AND HAVE TO ENDORSE WHAT THERE TOLD TO SAY.PLEASE HAVE MORE RESPECY FOR YOUR SELFS DONT LET THEM THREATEN YOU WITH YOUR JOB JUST GO TO WATCH DOG AS AN INSIDER.I SPOKE TO HAZEL ON EXT 295 IN DARLINGTON SHE IS THE ONLY HAZEL THERE AND SAID NOT ALLOWED TO GIVE OUT HERE FULL NAME.HAVE MORE RESPECT FOR YOUR SELF HAZEL HONEST PEOPLE DESERVE TO BE DEALT WITH HONESTLY.