The Nightmare of Online Banking

Ok then, Online Banking is supposed to be convienient safe and easy to use and for those people who work 9-5 is the way forward to do necessary bank transactions without the need to visit your local branch, Well all i can say to that is Bollocks, I have spent the last 4 hours trying to process one (yes one transaction ) Every time i think i have logged on typed in my password and entered the correct data it would take an age to find the secure page,due to the time it took i would be logged out. After several frustrating times trying to log on enough was enough, i called the online banking team to find out if there was an issue with the site, just to be told no that " the site is working fine " what planet are they on, 4 hours to make a payment to someone, w*****s, i could of travelled 200 miles away and handed the person cash, So much for the efficient time saving use of online banking