Easyjet complaints on BBC Radio4

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Easyjet complaints on BBC Radio4
from Simondev

Added: 08 Oct, 2006
Plays: 656
length: 3.41 mins

Complaint Background:

I have recorded and placed the report about how Easyjet treats its customers. I lost baggage after a flight from Rome to the UK. They have been utterly useless in retrieving it - exactly as this lady is finding.

I've just downloaded Skype and i'm going to record my next call to Easyjet - it wont be hard to show exactly how redicoulous their system is! Until then.... ;)

Linked or Follow up submissions:

Ratings: 1
Average Rating: 4.0

Tags:
baggage easyjet lost

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Comments & Responses (4)

LucyChapman (4 years ago)

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Hi there,

I'm involved in a programme in development for Channel 4 which will deal with bad customer service throughout the UK. I'm carrying out research and am really keen to you about your experience as above. My contact details are: Lucy Chapman on 0207 4402581 or you can email me at lucy.chapman@whizzkid.tv.

Look forward to speaking to you.
Regards,
Lucy

Lucy Chapman
Researcher
Whizzkid Entertainment Ltd
Tel: 0207 440 2581
www.whizzkid.tv

Mrs U (5 years ago)

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Wow they really make money from their customer service?!X

Alexball (5 years ago)

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Heard this and thought great - they are finally being exsposed for what they really are! I've stopped using Easyjet after the probelms they've casued me over the last few months.

susanP (5 years ago)

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thanks for posting this! it makes it all clear now - I agree with this, I had not thought that separation from customers is intentional!

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