
Vulcan Windows - atrocious!!
from hulluser
from hulluser
Added: 04 Jun, 2007
Read: 408
Read: 408
Complaint Background:
Last July we started to obtain an estimate for a small extension - not too much you may think, after 4 different estimates, it is now TWICE the price that it started!! And they are still not wanting to do it as they have to have inspections by the building inspector. All sorts of excuses have been used, from forgetting to price in the roof, to it having too much glass in - should have known this if the guy is a proper surveyor!! Then there is too much work having to move the soil pipe, thought that was part of building work???They also give you a date to start work, and then never show up, oops, they had forgotton to find out about building regs....
However, they do CONTINUE to call up to see if we want more work done - they haven't even done the original job!!
CRAP, CRAP, CRAP!!!
I would not recommend Vulcan Windows in Hull, and based on comments from other customers, I don't think that they would either! Missed dates, missed roof's, wrong estimates/quotes are just the tip of the iceberg. After calling the trading standards service, we could force them to use the second estimate, which we signed up to, but they are not likely to turn up for that either - better just to warn everyone to stay away as far as possible!
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